Cloudflare is a service designed to protect websites from attacks while simultaneously optimizing performance. Unfortunately, Cloudflare accounts can be and have been compromised or the service can be down altogether. A recent outage on July 17 that was blamed on a configuration error has impacted one of our customers. The customer was not aware of this until their customers complained about the service hours later.
Monitoring the Status of Cloudflare to Prevent Incidents
Working with DTonomy, the customer was able to quickly spin up a Cloudflare monitoring service using the DTonomy AIR platform to prevent this from happening in the future.
The monitoring service interacts with AWS, the ticketing system and the email system and continually checks the status of the service. If the system is down, it automatically creates and sends a ticket to the security team.
The workflow is as follows:
DTonomy AIR serves as a single platform that enabled them to easily monitor Cloudflare, automate the remediation process and save significant time by preventing the issue from occurring again.
See DTonomy AIR in action – request a demo!