Managed Detection and Response companies that augment in house security teams with unique skills to improve their threat detection, incident response and monitoring of assets are facing increasing challenges:
- With COVID19 and more people working from home on personal devices and potentially unsecured networks, the attack surface that MDR vendors are now responsible for securing and monitoring has rapidly expanded
- More companies are rapidly adopting cloud services to make critical applications available to remote workers, many may not have been properly configured, creating a need for more sophisticated monitoring that can identify these problems
- The volume of threats are skyrocketing; attackers are using automation to launch highly sophisticated attacks, manual methods will not keep up with the skyrocketing number of attacks, defenses need to be automated as well
- Budgets are tight and in many cases being cut, SOC operators need to maintain service levels without hiring more resource or losing the ones they have due to alarm fatigue and burnout